Shipping Policy for Brivamavel

Effective Date: December 30, 2024

Thank you for shopping with Brivamavel! We want to ensure that your order is processed and shipped as quickly as possible. Our Shipping Policy provides you with important information regarding shipping times, costs, and procedures for all orders placed on www.brivamavel.com. Please read through this policy carefully to understand how we manage shipping.

1. Shipping Methods and Delivery Timeframes

We offer a variety of shipping methods to ensure you receive your order in a timely manner. Delivery times may vary based on your location and the shipping method you choose at checkout.

  • Standard Shipping: Delivery typically takes 5-7 business days within the United States.
  • Expedited Shipping: Delivery typically takes 2-3 business days within the United States.
  • Overnight Shipping: Delivery typically takes 1 business day for orders placed before 12 PM (EST). Orders placed after 12 PM may ship the following business day.

Please Note: Shipping times are estimates and may vary due to factors like order volume, weather conditions, or carrier delays.

2. Processing Time

  • All orders placed on www.brivamavel.com will be processed within 1-2 business days, excluding weekends and holidays.
  • Orders placed on holidays or weekends will be processed on the next available business day.
  • You will receive an order confirmation email once your order is successfully placed, and a shipping confirmation email with tracking information once your order has shipped.

3. Shipping Rates

  • Domestic Shipping (within the U.S.): Shipping costs are calculated at checkout based on the shipping method, order size, and delivery address.

    • Standard Shipping: Free for orders over $50. For orders under $50, a flat rate fee will be applied.
    • Expedited Shipping: Flat rate fee based on the delivery address.
    • Overnight Shipping: Higher flat rate fee, available for U.S. orders only.
  • International Shipping: We currently offer international shipping to select countries. International shipping rates are calculated at checkout based on your order’s size, weight, and destination.

    • Please note that import duties, taxes, and fees may apply and are the responsibility of the customer.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track the status of your shipment through the courier’s website.

If you have any issues with tracking or the status of your order, please feel free to reach out to our customer service team at info@brivamavel.com or call (636) 528-6790.

5. Shipping Restrictions

  • P.O. Boxes: We can ship to P.O. Boxes within the U.S. for standard shipping only. Expedited and overnight shipping options are not available for P.O. Boxes.
  • International Shipments: Some products may not be available for shipment to certain international destinations due to restrictions in place by the carrier or country.
  • Hazardous Materials or Regulated Products: Certain products may not be eligible for shipment due to safety regulations or restrictions on specific items.

6. Lost or Damaged Shipments

  • Lost Shipments: While we do our best to ensure that your order is delivered on time, we are not responsible for packages that are lost or delayed in transit once they have been shipped. However, we will assist you in contacting the carrier to resolve the issue.
    • If your order is confirmed lost by the carrier, we will either issue a replacement or process a refund, depending on the circumstances.
  • Damaged Shipments: If your package arrives damaged, please contact our customer service team at info@brivamavel.com within 48 hours of receiving your order. We will work with you and the carrier to resolve the issue and arrange for a replacement or refund.

7. Address Accuracy

Please ensure that your shipping address is entered correctly when placing your order. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete addresses.

If you realize that there is an error in your shipping address, please contact our customer service team immediately at info@brivamavel.com or call (636) 528-6790 to make corrections before your order is shipped.

8. Order Modifications

Once an order has been placed and processed, we are unable to modify the items in the order. If you wish to add or remove items, you will need to cancel your current order (if it has not been shipped) and place a new one. Please contact our customer service team for assistance.

9. International Orders

For customers outside the U.S., we offer shipping to select countries. Please be aware that:

  • Customs Fees and Duties: Import duties, taxes, and customs fees are not included in the shipping cost and are the responsibility of the customer. These fees will be assessed by your local customs office once your package reaches your country.

  • Delivery Times: Delivery times for international orders vary depending on the destination country, and customs processing may cause delays.

  • Returns for International Orders: If you need to return an international order, you will be responsible for return shipping costs, as well as any applicable duties or taxes.

10. Shipping Policy Changes

Brivamavel reserves the right to modify or update this Shipping Policy at any time, without prior notice. Any changes will be posted on this page, and the updated policy will include an effective date. By continuing to place orders with us, you agree to abide by the most recent version of this policy.

11. Contact Us

If you have any questions regarding our shipping policy or need assistance with your order, please feel free to contact us at: